Qantas Sets New Benchmark in Lounge Service
Qantas Airways Limited | Oct. 02, 2006
On 2nd October, Qantas announced a partnership with luxury hotel brand Sofitel that will see the hotel group operate the airline's new International First class lounges in Sydney and Melbourne.
Qantas Group General Manager Customer Product and Services, Ms Lesley Grant, said Sofitel's expertise in the luxury hotel market would support Qantas' commitment to delivering world-class levels of service.
"In creating these two new flagship lounges we have brought together partners and brands that are leaders in their fields to deliver the ultimate experience for our customers.
"The lounges will set a new benchmark in service with restaurant style dining and waiter service throughout.
"Customers will be able to order from a wide selection of freshly prepared meals designed by leading Australian chef Neil Perry.
"Sofitel will lend its expertise to all areas within the lounge and all staff will be highly skilled industry professionals with Sofitel conducting specialist training through its Acadamie Accor hotel school," said Ms Grant.
The new Melbourne International First class lounge is scheduled to open in February 2007 and Sydney in April 2007.