Tiger Airways Faces Complaints in Australia, Philippines
Oct. 04, 2011
Low-cost carrier Tiger Airways is facing complaints in both Australia and the Philippines after the grounding of the domestic services of Tiger Airways Australia, local media reported on Tuesday.
The Australian unit of Tiger Airways was ordered to suspend its domestic flights there in July for weeks after the civil aviation authority found a safety breach by the company.
Tiger Airways was talking with Australia's advertising regulator after sending out a marketing e-mail with "alleged inaccuracies", the company said on Monday, without specifying the details of the e-mail.
The airline said it plans to issue a correction after consulting with the Australian Competition and Consumer Commission.
In the Philippines, Tiger said it was facing a complaint raising questions about operations in the country after the suspension of its services earlier this year in Australia.
Tiger said it has asked the Civil Aeronautics Board of the Philippines to dismiss the complaint as its Australia and Southeast Asian operations are run by different units with separate operating licenses.
Tiger Airways was 32.8 percent owned by Singapore Airlines. Both Tiger Airways Singapore and Tiger Airways Australia are its units.
Tiger said on Friday that it expected a net loss for the second quarter ended Sept. 30 "markedly larger" than the S$20.6 million (US$15.7 million) loss in the first quarter.