Singapore Airlines and China Eastern Airlines Launch Interline E-Ticketing
Nov. 12, 2007
Customers travelling on Singapore Airlines and China Eastern Airlines can now enjoy the benefits and convenience of requiring just one electronic ticket (e-ticket) for the entire journey.
With e-tickets, travel itinerary and customer information are maintained electronically in the airlines' reservations systems. As a result, any amendments to bookings can be made easily and customers do not have to worry about misplaced paper tickets.
"Singapore Airlines is pleased to announce the launch of interline e-ticketing with China Eastern Airlines which allows all our customers to enjoy the benefits of paperless travel," said Mr Huang Cheng Eng, Singapore Airlines' Executive Vice President Marketing and the Regions.
"With interline e-ticketing, travel processes are streamlined and check-in procedures are made simpler and more convenient. We are especially delighted to initiate e-ticket cooperation with China Eastern so quickly and this is one sign of the partnership being built between both airlines."
This interline e-ticketing arrangement is Singapore Airlines' 100th e-ticketing cutover. Singapore Airlines first offered e-tickets to passengers in 1997 and now e-tickets are available to customers travelling to any of its 65 destinations.
The Airline has also established interline e-ticketing arrangements with all of its Star Alliance partners and plans to conclude interline e-ticketing arrangements with all 156 interline partners in the coming months. With this arrangement customers can benefit from the e-ticketing facility when they travel on any itinerary involving a connection onto another airline.
The interline e-ticket arrangement is available online at www.singaporeair.com and at all Singapore Airlines sales offices in cities where e-ticketing is available. They are also available at selected travel agencies.