Faced with the increasingly high demands for passenger service, quality enhancement has already become the main task of China's civil aviation industry. How to quantify your services with data? How to promote the added value of your services by using passenger data? How to turn your services into profits? How to seize new technology, new forms of business and other key industry trends? How can low-cost carriers do well with service management? The experience of civil aviation pathfinders tells us: Data-oriented service has been becoming overwhelming and irreversible.

The 3rd Civil Aviation Service Summit will be kicked off in Chengdu, Sichuan Province on April 11-12, which aims to discuss new service trends and data-oriented service. Additionally, CAPSE will release 2016 Civil Aviation Service Evaluation Report at the summit.

Civil Aviation Service Summit, hosted by Civil Aviation Passenger Service Evaluation (CAPSE) of CARNOC.com, the sister website of ChinaAviationDaily.com, is established as the meeting place for thought leaders of the global aviation safety sector to discuss essential and advance measures in order to efficiently enhance services and manage challenges and risks facing aviation safety professionals worldwide.

This summit themed "Data Visualization-Oriented Service Reform" will discuss issues about quantitative data of civil aviation service, civil aviation service management trends, visualized management for turning services into gains, and so forth. It consists of keynote speeches, interactive communication, innovation display, etc. CAPSE will bring together visionary and innovative industry leaders, authorities and mainstream media to contribute ideas or suggestions for civil aviation services, providing a platform to improve civil aviation services and discuss the trends of the civil aviation industry.

We welcome your online registration for the 2017 Civil Aviation Service Summit here.