- Boeing Bringing Internet, Mobile Phone Calls and Live TV to the Skies[Sep. 21, 2012]
Boeing has announced it will fit its planes with new features such as live television and the ability for passengers to make mobile phone calls as well as use the internet.
- Air China Extends Business Hours for Its North America Call Center[Sep. 20, 2012]
To further improve customer service and respond to increasing demand, Air China has decided to extend the hours of operation on weekdays for its North America Call Center.
- Air France-KLM to Develop Chinese Social Media Products[Sep. 20, 2012]
Air France-KLM Group, Europe's largest airline, is rolling out an ambitious investment plan of "several hundred million euros" to boost its competitive edge in the industry and is planning to develop Chinese social media products on board to appeal to customers in China, one of its fastest growing markets.
- Why the Future of Air Travel Is Terrifying[Sep. 19, 2012]
Don't you just love those stories about the future of travel? You know, the ones where we'll be able to fly around the world in an hour, or that all high-speed trains will be fuelled by a spoonful of Vegemite in 10 years time. Other than the fact that none of them ever come true, they're great, aren't they?
- JetBlue May Be First Airline to Offer Free Basic In-Flight Wi-Fi[Sep. 18, 2012]
The culture, technology, art and science blog, The Verge, is reporting that crewmembers at JetBlue Airways received a memo about the launch of in-flight Wi-Fi connectivity provided by ViaSat is coming in the first quarter of 2013.
- Should a European Law Protect American Air Travelers?[Sep. 18, 2012]
Paul Kivett's plane broke down twice before it could take off from Chicago this summer. He arrived in Paris almost five hours late.
- Air China to Offer Baggage Through Check-In Service[Sep. 16, 2012]
On Sep. 15, Air China Limited (CA) started the trial of its baggage through check-in service for passengers flying from one of the three European cities -- Frankfurt, Milan, and Stockholm -- to other Chinese cities by transferring at Beijing Capital International Airport (PEK), aiming to create a significantly convenient travel experience for passengers home and abroad.
- Singapore Airlines Launches US$50 Million In-Flight Connectivity Programme[Sep. 13, 2012]
Singapore Airlines is today formally launching In-Flight Connectivity as part of a US$50 million programme to bring Internet and mobile data services to customers, even when flying at 35,000ft.
- SWISS Serves Solothurn Specialities Aloft[Sep. 05, 2012]
SWISS is offering its long-haul First and Business Class guests culinary creations by top Swiss chef Reto Lampart this autumn. Lampart is chef de cuisine at his own Lampart's restaurant in Hagendorf, Canton Solothurn. The meals are accompanied by local cheeses and wines from the same region in Northwest Switzerland.
- Anger As Nigeria Airline Reinstated Before Crash Probe[Sep. 09, 2012]
Nigeria has not concluded its investigation into what caused a plane crash in June that killed 163 people, the accident bureau said on Sunday, despite the government lifting a ban on the airline this week.