- SIA Awards Contract for New Customer Experience Management System[May 23, 2013]
Singapore Airlines has signed a major contract with Accenture for the development of a new IT system to enable the Airline to deliver an enhanced travel experience that focuses on meeting more of its customers' travel needs.
- Air China to Upgrade Surfing Services[May 23, 2013]
An upgrade will see Air China passengers surfing faster in the sky with improved phone facilities. The Beijing-based carrier plans to introduce the improvements in its entire Airbus A330 fleet within the year.
- China Eastern Airlines Launch Reinforces ArrivalGuides Leading Position in China[May 17, 2013]
China Eastern Airlines has now launched ArrivalGuides ContentMax™ solution to offer their website visitors updated and inspirational destination content on their destination pages.
- New Check-in System in the Bag for Cathay[May 15, 2013]
After years of underinvestment in its information technology, Cathay Pacific Airways will migrate to a new check-in system by the end of next year.
- Funny-Looking Plane Designed to Make History[May 13, 2013]
Call it a historic technological achievement. Call it a victory lap across America. Call it a shameless promotion for a controversial energy agenda. Its owners simply call it Solar Impulse.
- Dublin Airport Now Using Biometric Gates to Quickly Process Passengers[May 11, 2013]
This pilot program is for Dublin Airport passengers, some of whom are navigating automatic border control gates to get through immigration control as quick as 7.5 seconds, authorities say.
- Jet Airways Launches India's First Airline Mobile App with Nokia[May 11, 2013]
Jet Airways recently launched its first mobile application for in association with Nokia, making this India's first airline mobile application (app) across any platform. The app allows customers to book tickets, check flight status, manage their JetPrivilege account, and also avail of special offers among other features, a release stated.
- Thales Cetc Avionics Opens in Chengdu[May 09, 2013]
Thales Cetc Avionics Co Ltd, a joint venture which will make in-flight entertainment systems for the C919, the first Chinese-made large commercial aircraft, opened in Chengdu, Sichuan province, on Thursday.
- Internet Service on Planes: FCC to Consider Using Satellite Airwaves[May 08, 2013]
In-flight Internet speeds could rival those on the ground under a proposal expected to move forward on Thursday.
- Responsys Partners With JetBlue to Take Its Customer Experience to New Heights[May 08, 2013]
Responsys, Inc., a leading provider of email and cross-channel marketing solutions, has partnered with JetBlue Airways, to help the airline build individual customer relationships at scale through more sophisticated digital marketing. Responsys adds JetBlue, the sixth largest passenger airline in the U.S. known for its award-winning customer experiences, to its already extensive list of travel clients, including 12 global airlines, such as Deutsche Lufthansa, Southwest Airlines and United Airlines.