- Passengers Sue Shenzhen Airlines for 8-Hour Delay[Jul. 23, 2012]
It is reported that 47 passengers sued Shenzhen Airlines Ltd. as the airline's flight ZH9879 from Shenzhen to Qingdao was delayed for 8 hours.
- The Long, Slow Death of the First Class Seat[Jul. 19, 2012]
U.S. airlines are curtailing first class on overseas routes because the ultra-premium service -- long an institution of air travel -- has one crucial flaw: Few passengers actually pay for it.
- The Battle over US$33 Flights to Hong Kong[Jul. 19, 2012]
It was an airfare deal too good to be true: fly first class to Hong Kong for just 4 frequent flier miles and US$33 in taxes.
- Airline Apologizes, But Sticks by Blacklist[Jul. 20, 2012]
Shanghai-based budget carrier Spring Airlines apologized on Thursday for being unable to meet passenger demands such as compensation for flight delays.
- Qantas to Launch QStreaming Across B767 Fleet[Jul. 19, 2012]
Qantas is set to launch QStreaming on its B767 fleet following the successful trial earlier this year.
- Spring Airlines Blacklists Passengers Who Receive Delay Compensation[Jul. 18, 2012]
Chinese low-cost carrier Spring Airlines blacklisted passengers who claimed compensation for flight delays, the reporter learned from a customer of the airline.
- CAAC Requires Foreign Airlines to Join the Civil Aviation Complaint Management System[Jul. 18, 2012]
It is learned from the China Consumers' Association on July 17 that the Civil Aviation Administration of China (CAAC) has clearly required foreign airlines' representative offices in China to give publicity to their complaint phone calls, faxes and e-mails in accordance with Chinese laws & regulations and CAAC requirements.
- China Southern Launches Air-Ground Seamless Travel Plan in PRD Region[Jul. 18, 2012]
Recently, China Southern Airlines Company Limited, the country's largest carrier by passenger numbers, officially launched the Pearl River Delta (PRD) air-ground combination program in Guangzhou. China Southern and the ground transportation providers are teaming up to provide a complete air-ground seamless travel plan for passengers taking China Southern international flights departing from Guangzhou Baiyuan International Airport (CAN).
- New Flat Beds in Lufthansa's Business Class[Jul. 17, 2012]
With a flick of a switch, passengers travelling in business class on Lufthansa long haul flights will be able to transform their seats into fully flat beds.
- GCA Technik Completes Design and Modification of In-Flight Wi-Fi System[Jul. 17, 2012]
Recently, the Grand China Aviation Technik Co., Ltd. (GCA Technik) completed the development and modification of the first Boeing 737-800 aircraft in-cabin Wi-Fi system. The modified prototype aircraft successfully launched a testing flight on the afternoon of July 12.